Agghhh. That nice new computer I bought around Christmas is in shock. Here's what happened. Saturday night an HP (It's a Hewlett-Packard computer) update popped up and I accepted and I don't know what else it made me do. Then on Sunday, my password to get in didn't work. I tried everything. First I called HP and they told me it was a Microsoft issue. So I called Microsoft and and after going through a few things determined it was not a Microsoft password issue but a "local" password issue. Apparently one's Microsoft software and one's local hard drive have separate passwords. I never set up a local HP password. Microsoft could do nothing and had me go back to HP
Long story short, HP technician said there was nothing to do but wipe the computer clean, and since I had not backed up anything yet (it was a new computer after all, and I had just bought a back up drive but had not used it yet) I was going to lose everything I had saved. OK, I blew a fit and my Italian temper got away from me. Then the technician said that there was a chance - only a chance - that a certain method might be able to save my data. They sent me a bunch of CDs and DVDs that are supposed to recover. Now I just got those yesterday and have been afraid to try it myself. People at work have gone both ways. Some agreed with me that it's unlikely that there is no way to get around a password failure. The computer technician seemed to think that it was impossible if I had not set up an administrator account.
So here I am and afraid to try the remedy. I have a hunch that technician from HP was just trying to appease me. I'm going to bring the computer into work for someone to look at it. I'm a computer ignoramus as evident by this mess. I might just go to a computer store for help and see what it will cost for them to try to retrieve my info.
Now if worst case scenario happens and I lose my stored data, it won't be the end of the world. I've only had the computer short of three months, but I had worked a number of my literary analysis that were getting close to being posted. I put some work into that but I had not put any pictures or valuable information. Still it sucks.
And get this. My old computer that was dying and was the reason for buying the new one is working great. Problem was that I had reached its memory limit - limit is less than they tell you - and when I deleted some super high memory files it started running better than new.
I hate computers.